F.A.Q
Cherokee Rose Organics offers a 30-day return or exchange guarantee for unopened products or items damaged in transit. For hygiene-related items like lotions, balms, and personal care products, returns are accepted only if in their original, unopened packaging. Clearance items are not eligible for returns. If you receive a damaged product, contact us at info@cherokeeroseorganics.com, and we’ll gladly replace it.
Orders are processed within 72 hours and shipped promptly. During sales or high-demand periods, processing may take up to a week. Handmade in small batches, our fresh products are worth the wait!
Shipping costs are calculated based on weight and zip code. We offer free shipping on orders over $70. Shipping options vary, but heavier packages are sent via Priority Mail. Shipping costs also cover exchanges shipped back to you.
Our products use natural, organic ingredients without synthetic preservatives. To maximize shelf life, store them in cool, dry places and avoid warm or damp environments like bathrooms.
Yes, we never test on animals. Our products are tested on family, friends, and loyal customers—no furry friends involved!
Currently, we ship to the United States and Canada.
To ensure fast shipping, orders cannot be modified once placed.
While our formulas are made with gentle, natural ingredients, we recommend reviewing the ingredient lists and consulting your doctor for specific concerns.
We use organic, natural ingredients, so slight variations in texture, scent, or consistency between batches are normal. This reflects our commitment to purity.
Separation is natural with organic products. Simply shake or stir before use.
Absolutely! We use biodegradable, cornstarch-based packing peanuts that dissolve in water, leaving no waste behind.
We use 100% organic, sustainably sourced palm oil from Brazil, ensuring no harm to orangutan habitats.
Many of our products are USDA Certified Organic, which means they meet strict standards for organic farming and production. Check product labels or descriptions for certification details.
Some of our products are vegan, while others contain ethically sourced beeswax or honey. Please review each product’s ingredients to confirm suitability for your lifestyle.
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While our products are crafted for sensitive skin, reactions may occur. Discontinue use and consult your healthcare provider if irritation persists.
Explore our product descriptions and key benefits sections for guidance. If you’re unsure, feel free to email us at info@cherokeeroseorganics.com for recommendations.
